San Jose Auto Repair

Mike at the front desk could not have been more helpful. The pricing was very fair. Quality of work was great. I highly recommend Sturken.

I HIGHLY recommend bringing your rig here for service. They have knowledgable staff, are courteous and accountable, and have very reasonable pricing. From a classic restore to 100k mile service, big job or small, I'm sticking with Sturken.Thanks Micheal and Mike for your help and honest approach to customer service. My future business is yours!

I highly recommend work done by Nick Rivera! The same day I got hit, I came to this shop and got out with my door looking like new! His work is thorough, professional, and clean. The customer service was impressive! Thank you to Joan for explaining details about the work that will be done on my baby. Thank you guys for your above and beyond service!

Great automobile repair shop to bring my vehicle in for repair and maintenance. The owner and workers here are nice and known about auto repair. I recommend to anyone to bring their automobile here for services.

When my sister was visiting from Colorado, she needed a small repair to her RV. We went to Sturken. Steve took great care of my sister. He went to some trouble to come up with a replacement part, did a class job, kept us informed every step of the way, checked the RV out in terms of battery, etc., answered all her questions (she is a brand new RV owner), and had us on our way to King's Canyon within an hour. I am not easily impressed, but this was a pretty extraordinary customer service experience. Would definitely recommend them again.

When my sister was visiting from Colorado, she needed a small repair to her RV. We went to Sturken. Steve took great care of my sister. He went to some trouble to come up with a replacement part, did a class job, kept us informed every step of the way, checked the RV out in terms of battery, etc., answered all her questions (she is a brand new RV owner), and had us on our way to King's Canyon within an hour. I am not easily impressed, but this was a pretty extraordinary customer service experience. Would definitely recommend them again.

Great service, honest, and as dependable as they come. What else can you ask for. After checking recent reviews I question anyone's intent to slander a business that never had any work performed.

Steve, Mike, and the rest of the crew are great. Being on the road with multiple RV components failing was distressing, Steve understood the situation we were in and quickly took care of our issues and got us back on the road safely and comfortably. His history with RV repair was essential in figuring out the many issues we had and was able to fix what he could, jury rig what he couldn't (timely) and explained everything in great detail for us to take care of when we get home.

I initially contacted this shop by email about my 2002 chev trail lite 22' RV. I asked if they could work on both the engine and the coach. Steve replied yes. I then asked if I could email him my list of items requiring attention and routine service work. Again he said yes. He replied that he would call me the following night which he did. We talked about my list and he was confident his shop could address all items. I brought my RV in the following day. Steve spent almost one hour with me reviewing my list while in the RV and just chatting in general. I will say that I just had a good feeling about him and his shop. At one point when Steve stepped away, I chatted with one of his service guys who seemed very proud to be working there. I left my RV for a few weeks while I was away. Steve kept me up to date on the work to be done and cost. I approved all work and picked up my RV on 7/8. The total bill, while within acceptable range of the estimate, was about 10-15% higher than I would have expected for the work that was done. Others have commented on the expense. Product quality, reliability and customer service are what one pays for. I cannot yet comment on quality and reliability since they are a function of time and not enough has passed. I can comment on customer service: professional, responsive, courteous and attentive to detail. All were exceptional. As a female, I never felt patronized. I had questions (related to the work they did as well as general operational ones) and he answered them respectfully and more than once, if necessary! Examples of their attention to detail include noticing and correcting (at cost): the coach door latch, the coach bed slides and that I have some LEDs installed. Upon leaving with my RV on the 8th, Steve said to feel free to contact him with any questions. I will take him up on that offer as the need arises.

We just picked up our 2013 VW TDI. We were referred to Sturken through a long time friend, and had them polish out a quarter panel from some surface scratches and repair and repaint our bumper from a major rock nick. Their estimate and final price were totally in line. Their work was excellent, and their shop was super clean and spacious! Steve and staff were awesome, friendly and very customer service oriented! They also do RV work which we will hopefully try out when the need arises. Keep up the great work Sturken! Jerry & Christine Molinaro