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5

Called the shop, gentleman who answered was polite and very helpful! Luckily I was in the area and was able to be seen right away! My BMW hood was completely jammed and Sturken was able to get it open in about 10 minutes! They also put in some antifreeze as they seen I needed it ! Thank you for help making this visit much easier

Liz, I'm glad we got you taken care of promptly and that you found value in that.I hope we can see you again for all of your car's needs.Cheers,Steve Sturken&Staff

- Sturken Auto Body - Auto and RV Repair
5

First off let me start off by saying this. I am not much of a yelp guy and honestly don't post on yelp but after having my car repaired at Sturken i had to post on how great and professional the business is ran. This was my first time ever having my car repaired at any body shop and Sturken took good care of that for me. I called wvery san jose shop to see if they accept walks in and they said no. Lucky i called sturken and they told me they accept walk in. I needed to get my car repaied asap. I was lost on how to start the process of getting my right fender and back fix after getting hit. When i walked in the office i instantly felt like home. Joan instantly took care of all the questions i had and made me feel so comfortable with this whole process. I never thought i would get well taken care of very professional. Joan explained to me about the whole process of getting my car repaired and kept updating me on how my car was doing. He also went out of the way to get me a rental car at a discounted price and he told me not to worry about anything that he would take care of any anything i needed. When my car was ready to get picked up, he told me if i had the rental car and i said yes, he said dont worry, i will get someone to pick up the rental car for you and you can leave it here. I had so much to do that day and Joan didn't even had to do that for me but he went out of his way to get my rental car picked up from enterprise. All in all, i would highly recommend Sturken body shop and i will never go to any body shop will only go to Sturken only. If you go, Joan will take good care of you and leave you speechless and he will amaze you. Thank you sooooo much Joan!Thanks,Luis

Wow Luis! I'm blushing for Joan!Thank you so much for all of the kind compliments. It is a pleasure to hear.The way you were treated is our goal with every client. Glad we exceeded your expectations.Come back and see us for your mechanical repairs too!Sincerely,Steve, Joan and Crew

- Sturken Auto Body - Auto and RV Repair
5

I am a new RV owner. Recently I had an accident and took my RV here for repair work. Mike was the name of gentleman that helped thru this process. Not only did they do outstanding work, their customer service was excellent. Mike kept me informed weekly and took care of some other concerns I had. On the day I picked my coach up, Mr. Sturken made a point to introduce himself and inspect the work that had been done. His only concern was to make sure I was pleased. I won't be taking my coach to camping world again. Thank you Mr.sturken and Mike for a job well done!Luz Brown

Well thank you Luz. I am glad you were happy with Mike and his customer service. I'm proud to have him as part of the team.We look forward to helping you with all of your future RV needs.Sincerely,Steve, Mike and the Staff at Sturken Automotive

- Sturken Auto Body - Auto and RV Repair
5

Sturken has helped us so much with our new RV, fixing the propane, tires, putting in a new faucet, and, best of all, put in a beeeeeautiful new floor. And he teaches us stuff! And he is really conscientious.I spent hours looking for the floor material, but when I told S. Sturken what I wanted it to look like, he found it.I'll try to attach a picture somehow so you can see that he made the edges look like jewelry.

Marilyn: you are a dream client! So glad we could get you what you wanted.Educating my client's is what I enjoy most about my business! (well truly I just like to help people!)I love you guys!Conscientious S. Sturken and Crew

- Sturken Auto Body - Auto and RV Repair
5

Took my Subaru in for body damage back in November 2014. Almost the entire right side of the car was scratched up, with a dent near the rear wheel well too. Mike took a look at a it and gave me an estimate pretty quickly. Unfortunately due to the holidays the repairs took about three weeks (longer than they expected), but Mike was really friendly and honest about it. He also called to give periodic updates without me asking. The repair was perfect, and I'm pretty sure the new paint is more durable than the scratch-prone Subaru stuff. It even feels thicker!Best part was, Mike off-handedly told me to bring the car back in three months so they can apply wax on the fresh paint for protection. I didn't expect them to actually do it, but he did and gave my car a nice wash and wax just two days ago. Definitely recommend these guys!

Lehan, we love Subarus! I'm sorry that the repairs took a little longer then anticipated but the holidays sometime conflict with schedules.And yes, the paint we put on is thicker, more durable (not sure how you can tell though!) and it is warranted for life, so long as you wax it on occasion.I appreciate the kind words regarding Mike too. He has been here going on two decades and he has the service thing down. :)Thank you for allowing us to serve you.Sincerely,Steve, Mike and crewSturken Automotive

- Sturken Auto Body - Auto and RV Repair
5

My car was hit by something on the freeway and it knocked my parking sensor into my bumper. I work next door to Sturken and a couple co-workers recommended I take my car over and have it looked at as they positive experiences with them. This place rocks, very professional, they told me to leave my car and in about a 1/2 hour they called and brought my car back fixed and would not take anything from me for their time. It's nice to see a nice honest business that is close to my work, and even better to know that they offer all kinds of other services besides just body work. I will def go back when my car needs service. I believe Juan was who helped me and he could not have been more helpful.

Thanks for the kind words Rick. Joan told me about you and what he did. Glad you appreciate the neighborly love!We hope to see you for all of your automotive services.Cheers,Steve, Joan and MikeSturken Auto

- Sturken Auto Body - Auto and RV Repair
5

Someone hit my car from back and her insurance recommend me this shop. I just get my BMW 328i fixed in the shop today. They finish the job nicely and even wash and wax my car!Joan and Mike are very nice and professional. I would recommend this shop to anyone!

Thank you Andy. I appreciate your kind words. I will let Mike and Joan know that you are pleased with their help.Sincerely,Steve Sturken

- Sturken Auto Body - Auto and RV Repair
5

I was recommended to Sturken by my insurance company (front bumper was cracked after a fender bender). Total cost for them to fix, paint, etc and replace one of the headlights was $1787. I paid my deductible to them and they took care of the rest with my insurance. They also spruced my car up.I also got extra work done: Oil change ($57), replaced both wiper blades ($19), replaced battery ($171), replaced air filter ($54). Everything looks great and the staff has excellent customer service skills. I called several times to check up on my car and they were very nice and responsive on the phone and in person. They let me leave my car there for a couple extra days so I could pick it up on my day off.Only unfortunate thing is that they are closed on the weekends.

Hello Rachel, thanks for the review and the positive comments. I'm glad you were happy with the work and our staff.We were open for many years on the weekends. A few years back we had to stop offering the weekend option. We just did not get enough work to warrant the expense. I do appreciate the input. We may get back to opening weekends again in the future.Happy motoring!Steve Sturken

- Sturken Auto Body - Auto and RV Repair
5

Mike and the crew at Sturken are top notch! My calls were answered promptly and they had all the information. When my car was ready on time and looking better than I expected. If I ever need any future body work done, this will be my first choice.

Thanks Scoty! We appreciate the review.Regards,Steve, Mike&CrewSturken Auto

- Sturken Auto Body - Auto and RV Repair
5

My wife's BMW was rear-ended a couple of days before Thanksgiving and we took it to Sturken for the repairs. We had been there once before and had good results so instead of going with the insurance company recommended place, we returned to Sturken. We had emailed Sturken on the night of the accident to let them know we were coming down the next day and Mike met us at 7:30 AM. Even though he had lots of other repairs in progress and that it was near Thanksgiving, Mike agreed to help us. He worked diligently with our insurance company to get the repairs approved, ordered genuine parts and completed the work as quickly as he could. During the entire process, he kept us in the loop via email and always returned all of our emails within 24 hours. To top it off, he recommended a car rental place that allowed us to drop off the rental car at Sturken when the repairs were completed. After 2 weeks (business days), the repairs were done and we are happy with the results. We felt that Mike was on "our side" against the insurance company who looked to save money anywhere they could and would not short-change us during the repairs. You can bet that we will return if we need additional body work (hopefully we won't).

Thank you for the nice comments Andrew. I am glad we met your expectations.It is never fun to have to see your body shop. I get that. But know that we are here for you (or friends and family!) when you need us.Keep in mind that we also provide the same wonderful service experience for all of your mechanical needs too.Cheers to the new year!Steve Sturken&Mike RyanSturken Automotive

- Sturken Auto Body - Auto and RV Repair
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