Over the years, I've worked with several of the RV shops in the Bay area, and I can attest that there are none who perfrorm the level of service of Sturken. This winter I undertook several enhancements to my motor home, and I can't speak highly enough of the craftmanship, the attention to details, and the overall excellence of this shop. It was well woorth the hour and a half drive to and from the shop, and I am so glad to know a place that cares about the final product as much as I do.For example, I had the latest Dometic 15,000 btu air conditioner installed last year at another shop. It required a new thermostat. Apparently, when it was installed, they crossed some of the heater wires, so when i turned on the heater, cold air came out of the ac unit. Problem solved by Sturken for a minimal charge.Anothe upgrade is I wanted a new convection microwave installed, and found one I liked at Best Buy. Upon removal of the old unit, Sturken discovered inadequate support for a spec microwave. No problem ultimately, as they constructed a mounting system that left the rest of the kitchen intact. Again, at a nominal charge.Since purchase, my retracting step was a bit wobbly when stepped on. Prior repairs added this piece of rebar or some screws, and never solved the problem. Sturken rebuilt the step, installed LED lighting, removed non-function wires, and now the step operates like new.For the bathroom, I wanted to replace the original plastic sink with a more modern stainless bowl and faucet, as well a green formica conter to match the rest of my kitchen, and several days later that was done, exactly to spec with extremely clean, nearly invisiable grout lines. There were a half dozen other repairs and upgrades that were done, and in every case, I gave Steve my request and he took detailed notes. He would then email me with status updates, photos, and options for meeting my needs or recommended solutions. I have never received a level of service quite like this, and can only say that he and his team met and exceeded my expectations in every regard.These folks care about the work they do, they all operate as a team, and have a great attitude about the vehicles they work on and the people they deal with. I am pleased to give them my business and appreciate their commitment to their work.
Thanks a bunch for the wonderful comments Nick. I am touched and grateful.All the Best to you and yours!Steve Sturken and the crew At Sturken RV
- Sturken Auto Body - Auto and RV Repair