The best experience ever at an auto body shop for me. The Sturken folks are really centered on customer relations. They were recommended by the dealer. My car hit some type of animal coming down Hwy 280 at 65mph. Center front bumper hit. Bent the rediator back and many parts damaged including engine suppport, etc. The Sturken agent explained the repair to me in great detail. They transported the car from the dealer to their shop. They worked very closely with my insurance adjuster. They were very diligent in calling me and informing me all along the way. This was a major repair due to the damage. The car was ready on the original estimate date. When I picked it up, it looked brand new. They had a complete detail done on it. This is a very professional run shop. The people are super friendly and very helpful. The entire process was done over and above expectations. Highly recommended!