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5

I actually signed up for Yelp to review this place because I was so pleased with this service.My car hit a rock from a rockslide in Yosemite that severely damaged the car's subframe. My car dealership and my insurance both recommended Sturken for the repairs. My experience with auto shops in the past hasn't been the best. I've had engine and transmissions rebuilt etc and most did subpar repairs and/or were lacking on customer service. About half of my repair jobs have actually 'fixed' the problem. Sturken was a breath of fresh air. First, their customer service was excellent. Nothing is worse than sitting in the waiting room but I was pleasantly surprised when I was in and out quickly with all my questions answered. Their manager was extremely courteous and explained the problems and solutions in layman terms I could understand. Second, they fixed my car with little turn around time. The damage was significant but they had the car repaired and back to me much quicker than expected. Finally, the car drives great now, which is the most important thing. It feels like new again and has no problems.

5

The best experience ever at an auto body shop for me. The Sturken folks are really centered on customer relations. They were recommended by the dealer. My car hit some type of animal coming down Hwy 280 at 65mph. Center front bumper hit. Bent the rediator back and many parts damaged including engine suppport, etc. The Sturken agent explained the repair to me in great detail. They transported the car from the dealer to their shop. They worked very closely with my insurance adjuster. They were very diligent in calling me and informing me all along the way. This was a major repair due to the damage. The car was ready on the original estimate date. When I picked it up, it looked brand new. They had a complete detail done on it. This is a very professional run shop. The people are super friendly and very helpful. The entire process was done over and above expectations. Highly recommended!

5

Sturken Auto Body made having my car repaired a quick and easy experience. They assist with insurance dealings. They got me a ride to my loaner vehicle. They told me what they were going to do and why. The finished work looked great.

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