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Tag Archives: San Jose

14 – Is there such a thing as a good- cheap paint job?

… In a word, no. “Good” and “cheap” in auto paint are exact opposites. You can buy the cheapest materials around and they may even look good for a while. But, within a year or two the finish is dull, flakey, and perhaps peeling. On the other hand you can buy great materials but hot prepare the surface properly and you will have shiny paint on a bumpy or dirty surface. You see it takes both quality materials and quality workmanship to make a paint job good. I guess it would be a good time to define “good”. From my perspective that would mean a paint job that will stand up to the elements and look like it did when it left the Dealer. That would mean quality preparation in a clean environment, with quality materials that are meticulously applied by experts and then highly polished to a show car appearance. For clients fortunate enough to allow Sturken’s to refinish their car, whether it is a complete paint job or a partial paint job after a collision, quality o ... read more

13 – The Used Low-Mileage Motor Home

We get this call every week: “I just bought this really low mileage motor home that’s older (10-20 years) and it needs a few things looked at. Can I bring it by this week? We have a trip planned soon and we want to get it checked out before we go.” Please don’t do that! You are buying a motor home to enjoy and take your family out for a good time. You are probably going to spend a fair amount of money for it. So why not get it inspected BEFORE you buy it? Mileage on the odometer means almost nothing on a motor home. The reason why is that they sit. And this is usually outside in the weather, uncovered and un-moved for 90% of their life. Since the majority of the critical parts of an RV are made of rubber and plastic they begin breaking down (hardening/cracking) within a few years of being built. If they sit in intensely cold or hot areas with direct sunlight, the aging process can accelerate at a tremendous rate. In a motorized RV the aging process usually starts at th ... read more

12 – What is Bondo?

Bondo is a trade name that has become synonymous with all plastic body fillers. Much like the brand name Kleenex which has universally become the name for tissue. Plastic fillers became popular in the 1960’s because of their ease of use and minimal toxicity. Prior to plastic filler all rough body work had to be smoothed through the use and application of molten lead. The lead was heated up to a liquid state and then applied to the dented metal with a wooden paddle. The lead had to be applied quickly and with expert ability. Needless to say it took a lot of practice and resources to use it. Lead was used in many different ways at that time and auto body was just one example. As time went on scientist discovered that lead was toxic and it was eventually eliminated from the body shop altogether. As for plastic fillers, they have continuously improved as dozens of companies now make their own versions of “Bondo”. Plastic fillers start as two components, a soft creamy subst ... read more

11 – What does car care aware mean?

Car care means a lot of things. For starters it means reading your owner’s manual so that you’re aware of what the manufacturer’s maintenance schedules are. It means paying close attention to how your car starts every day. How it runs when it’s cold. How it runs when it’s hot. Does it steer with a hesitation and go straight down the road? Do the brakes stop effortlessly and without noise or vibration?When you are outside of your car at night, do all the lights work? Are the headlamps aimed straight ahead? Do the headlamps reach as far down the road as they used to or are they faded and yellowed? Does your transmission shift smoothly and consistently? Do you have any occasional or constant warning lamps on your instrument panel? How about doors and locks? Do they open and close without any effort and not allow any wind or rain in as you drive? Is the air conditioning blowing as cold as it used to? Do you smell funny smells or do you have fluid leaks? Is the car clean and waxed regu ... read more

10 – What Makes Sturken Auto & RV Different From A New Car Dealer?

VALUE! We offer a far more personal experience. Our goal is NOT to make the cash register ring and rake up as much profit as possible. Our goal is to repair your vehicle properly using parts appropriate for the job necessary. And, to do so in a respectful manner while educating you as to the “why” we need to do “that” There are often many options when repairing your car. We try to give you a choice when there is one so you can make an informed decision as to what might work for you at any given time. No scare tactics here; just the facts and observations. We encourage you to do your homework. See what others say about Sturken’s. The reviews are out there. We have been repairing cars for over 50 years and chances are if you ask a few folks about us they will have heard of us. If you have a accident the team members at Sturken’s will do everything they can to make the best of a bad situation. If you need repair or maintenance on your car, truck or RV ... read more

9 – Update: NHTSA’s August RV-Related Recall List

Print September 22, 2011 by RV Business Leave a Comment The National Highway Traffic Safety Administration (NHTSA) has issued the latest recalls related to the RV industry: Cummins is recalling certain ISB6.7, ISC8.3, ISL9, ISX11.9, and ISX15 engines shipped from September 2010 through December 2010 to various vehicle manufacturers. These engines were installed in recreational vehicles, emergency vehicles, buses, and certain truck applications. The V-band clamp assembly, part numbers Q187684, Q187685, AND Q187686, used to connect the inlet and outlet cone sections to the Diesel Oxidation Catalyst (DOC)/Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect. Cummins is working with the vehicle manufacturers to identify and notify owners. The safety recall is expected to begi ... read more

8 – Improving the ride on your R4R or RR4R Roadmaster RV Chassis

If you are looking to improve the ride on your Class A – Roadmaster motor home, look no further then Source Engineering. Source Engineering has designed several suspension upgrades that not only enhance the comfort of your ride but they also give you tremendous peace of mind. When a complete suspension upgrade is installed one the first things you notice is less stress behind the wheel. It almost doesn’t matter which proprietary components you purchase for your coach, the result is always an improved ride. If your Class A motor home does not give you a Class A ride, go to www.rvchassis.com (Source Engineering website) to see if it can be improved. As a dealer and installer of the outstanding Source Engineering products we can vouch for a few things. The parts are well engineered for their intended purpose, well made and they work! Our clients are always pleased with their “new coach” ride and improved handl ... read more

7 – What is Paint Blending?

Paint blending is a special process that involves spraying new paint in a gradual pattern so that at the human eye cannot detect color variance or a start and stop point. That sounds pretty straight forward but in the real world, it really is a work of art. There are literally dozens and dozens of factors that can ultimately affect the colors we see when looking at partially repainting an automobile. Did you k now that there is no such thing as factory paint? That’s right, car factories don’t make paint, they buy it. And a car factory in Kentucky does not use the same paint as a car factory in Detroit even though they are building the same car and painting it the same color. Often times there are 4-6 variables for the same color! This is just the start of the difficulties. Then add in wear and tear and fading and you can imagine what a modem automotive paint technician is up against. Suffice it to say that a good paint tech is an artist and illusionist. At the end ... read more

5 – Do I need to buy name brand gas?

Technically no. But, your engine and it’s components might be happier if you did. Quality fuel has better refinement than lesser refined fuel. Like wine, if you start off with better grapes you’ll end up with better wine. A higher grade of crude oil that has better refinement will end up as a better grade of fuel. (Regardless of octane ratings). Refiners have a choice when producing fuel. Lower quality fuels have less refinement. Less refinement means undesirable compounds for your engine and fuel system. Things like olefins and di-olefins any numbers of undesirable compounds are left in gasolines that are less refined. Your engine has to be able to rid itself of these or long term problems can arise. Poor quality fuels can raise your vehicles emissions, lower fuel mileage cause stumbling, rough idle, clogs and deposits in places that wouldn’t have them. In short long term use of cheap fuel, will probably cause long term and costly repairs down the line. So what sh ... read more


San Jose , Tips

3 – What does “AAA approved” mean to me?

It means our shop passed a rigorous set of standards. We are carefully reviewed by AAA each quarter to make sure that we are meeting AAA’s tough standards. It means that our clients are consistently happy with the way that they are treated and the repairs that we perform, and we have the tools and the qualifications to do well on all counts. We are reliable and fair. If there are ever complaints that can’t be resolved between us and our clients, then we agree to be bound by AAA’s resolution to make things right for our mutual customer. We guarantee our repairs for 24 month or 24,000 miles too. The bottom line, we work to a higher standard because we choose to. If you are an AAA member make sure to let us know. Show your AAA card and receive a labor discount up to $100.00 – (restrictions apply) Sturken Automotive and RV, San Jose, CA

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