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Tag Archives: san jose auto repair

22- How Often Should I Change My Fan Belt?

If you drive a modern car, chances are that you might not even have a fan belt on your car. Over the years, as automakers have tried to make engines more fuel efficient, the belt-driven cooling fan has fallen out of favor. A fan driven by the engine is a terrible waste of power and fuel economy. Electric fans have become the norm; they do not drag on the motor and consequently the motor runs more efficiently. Now this is not to say that your engine has lost all of its drive belts, they just aren’t called fan belts anymore. Today’s cars usually have one or two belts that snake around every engine driven contrivance. This makes for some strange curves and contraption’s to make it work. But for all intents and purposes there are less belts and better wear on the belt(s) that are left. The downside is that there is only one primary belt; if that belt breaks your car is dead, as you will lose the power steering, alternator, and water pump use. In the old days, one might hav ... read more

21-Sturken Auto Cares

One of the things that I have always stressed to my employees is empathy. Not because it is nice and the right thing to do, but because caring is the basis behind what we do at Sturken Auto. Also important is how we show our clients that we care. Genuine concern for our clients, their car, their money and their needs is the standard at Sturken Auto. I think most people sense that about our company; I believe that our caring is what sets us apart from many shops. The stories I hear from our clients on a regular basis make me stop and wonder how some shops stay in business. No one is perfect, but making things right for the client must be the end goal and is what we do at Sturken’s. Whether the shop has made a mistake, delayed repairs or some other problem has arisen, the goal must always be the same; what is best for this client right now? How do we at Sturken Auto know the answer to that question? We explain the situation, offer suggestions and ask the client w ... read more

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