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Monthly Archives: February 2013

33-How Much Does It Cost…?

…to fix my (fill in the blank)? This is a question we get all too frequently in the automotive repair business. The first question that any competent service writer would ask is, “How do you know that is the problem?” The answer to that question can vary quite a bit but it usually involves a friend or family member’s opinion. Or, sometimes it’s “that’s what the guy at the parts store said it was,” or my favorite is, “that’s what the tow truck driver said.” How do these folks know these things? Are they highly skilled, trained automotive technicians? Perhaps they just moonlight as tow truck drivers or counter
salesmen. Modern automobiles have so many systems and sub-systems that even problems that seem simple, aren’t. The modern technician needs to have as much input from the vehicle’s daily driver as possible. This conversation can last from 5-15 minutes and then add on a test drive. And, this is before anyone lays a hand on the car. From there the c
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